Buyer's Edge Guarantee

The most important thing to look for when purchasing flooring is the warranty information as it provides the best story of how your floor will perform.

Although there are many warranties offered today few provide the kind of performance protection against the things that can destroy your floors's looks the fastest. This is why FloorsFirst offers the most competitive manufacturer's warranties in the flooring business*.

FloorsFirst is committed to your total satisfaction. If, for any reason, you are not completely satisfied with your Floorsfirst residential purchase contact your dealer in writing within 15 days of installation and we will authorize replacement of the product at no charge to you.
** This is our Buyer's Edge Satisfaction Guarantee.

*Any claim under the manufacturers warranties shall be made by contacting your FloorsFirst retailer within 30 days after it has been detected. Proof of purchase, including the date of purchase must be presented to make a claim. Please see your dealer for details.

**Labour not included. Some conditions apply. See your FloorsFirst dealer for details.